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Check Acceptance Tips

Suggestions for your check cashing policy and tips to reduce frauds. Let's start with some basics and get more advanced.


Check Connection will try to collect any check that you accept.
However, the first step in reducing your losses is to avoid the
high-risk checks at the point of sale. 

By training your cashiers on some of the following tips you 
will avoid many of the problems most merchants experience.

Basics

bulletKnow your customers.

bulletBe impressed with the check itself - not the check writer.

bulletAlways use a check verification system. While this won't make you bulletproof, it is much better than not using one. Verify the check before the customer leaves the store. Don't accept checks that the verification declines.

bulletDon't accept counter or temporary checks. These have a very high fraud rate. 
If information is written in, it is often illegible or bogus.


bulletDon't accept checks printed on a home computer.

bulletAccept checks only from your local trade area unless approved by management. 
Out-of-town checks, and especially out-of-state checks are much more likely to be stolen or closed accounts.

bulletDon't accept checks with low check numbers unless you personally know the check writer. Checks numbered under 200 are much more likely to be returned than established accounts. The lower the number the more likely the problem. Also be aware many banks are starting new accounts at #1000 instead of #100. Therefore check #1005 poses the same risk as check #105.

bulletAvoid cashing payroll checks. The counterfeiter will almost always counterfeit payroll checks. 

bullet Always verify checks with a check reader. If it has a problem reading the check it may be due to the check's MICR line not being printed with magnetic ink. Most counterfeiters use a laser jet or copy machine (which use toner) or an ink-jet printer. All real checks will use magnetic ink. 

bulletDon't accept two-party checks. You are not a bank. Frauds and problem collections greatly increase with two-party checks. The one who cashed the check will say it wasn't his check that bounced and to go after the one who wrote him the check. The one who wrote the check will say "I didn't get your money - go after the person who cashed it."

bulletDon't allow the check writer to write the check for cash over the sale amount. 

bulletSet guidelines regarding the types of checks your business will accept - personal, two-party, payroll, government, or traveler’s checks. Make sure signs are posted in your establishment so customers know your check cashing policy.

bulletExamine the check - is it properly completed? Is the date correct? Do the
amounts match? Is it signed? Is it made to the correct payee? Did the check
writer take an unusually long time to carefully sign their name? Do the
amounts appear to have been altered? Does the account number appear to
have been altered by erasing any digits? Did they try to distract you during
the transaction?

bulletIf the checking account is listed as a joint account and one of the names
has been scratched out, there is a higher risk of this being a closed account.

bulletAlways get a picture ID - actually compare the picture and signature - don't just write down the DL #. If the customer writes down the DL # for you compare it to the DL # anyway. Fraud artists often write the number, hoping the clerk won't ask for it. It will never be the correct number in these cases. They'll probably then tell you they forgot their driver's license.

bulletGet a physical home address, home phone and work phone number. Collection rates greatly increase with a second phone number when traditional collection methods must be used. If the address is a post office box ask for a physical address. Ask the customer if the pre-printed information is correct.

bulletBe aware of which banks are no longer in business in your area. Oftentimes people obtain checks drawn on banks that have been gone for many years, and of course the account has been closed for at least that long. Banks that merge will usually continue to honor the old checks for a limited time. If the checks look very old they probably are. If the phone number on the check uses the old letter prefix in the phone number (such as PE5-1234) these checks are over thirty years old and these are checks somebody found or stole.

bulletLook for signs the check has been tampered with. Are there spills on it? Many times the criminal will go dumpster diving and find old checks. They use a chemical solution that will erase the handwriting on the check and any bank stamps, but leaves the pre-printed information intact. If they are doing this the check will have four strings of numbers on the bottom instead of just three. At the point of sale there should only be three: The bank routing number, the account number and the check number. If there is a fourth number, (the dollar amount of the original check after the bank encoded it) then this check has been altered.

bulletIf the check is in question, step aside and call the bank to verify funds. Just because funds are available now doesn't always mean the funds will be available when you deposit the check, but you will be told if the check won't clear. Know however, that the fraud artist will usually come in when banks are closed.

bulletCall the phone number on the check and ask to talk to the person who is passing the check. If they are stolen checks you will quickly know. If the phone is disconnected don't take the check.

bulletIf you should decide to take the check but are unsure if you did the right thing, have a trusted employee carry out the items for the customer if possible. Have them write down (but not on the check) a description of the car and the license plate. Date it and indicate the time as well, noting the check you accepted. Keep a simple log of such things in case it does turn out to be a fraud.

bulletHave a video camera (or at least a fake camera with a red light on it) aimed at the checkout counter. It should be in plain sight. Bad check writers, forgers and counterfeiters do not want to be caught on video. Your everyday honest customers will not be offended. 

Counterfeit Checks  

Counterfeit checks made on color copiers and desktop computers look better than ever before. They account for the greatest losses occurred today. Counterfeiters use both business and personal checks. By observing the counterfeit signs indicated below you can virtually eliminate losses due to counterfeits.

Remember - it is much easier to decline a check than it
 is to explain to the manager why you took the check 
that has obvious problems.


Here are some signs to look for on counterfeit checks. The absence of one of these signs (except perforated edges) doesn't in itself indicate a definite fraud, but should raise a flag and let you look for other signs:

bulletLook for a perforated edge. With the exception of government checks, every check has at least one perforated edge. Business checks may even be perforated on all four sides. This includes laser printed, dot matrix, payroll, etc. The check is often micro-perforated and not noticeable unless you look closely. No perforations indicate a STRONG possibility of a counterfeit. Also be aware of bogus perforations. Many times a counterfeiter will use ordinary paper and cut the checks to size with a paper cutter. Realizing the cashier may look for a perforation, they may attempt to make their own. We have seen perforations made with the tearing strip off a box of aluminum foil, even very bad ones made with pinking shears. Yet the cashier took them. Real perforations are subtle, yet detectable. Personal checks will have a perforation on the TOP EDGE ONLY 99% of the time. If there are perforations on the left side or the bottom of the check there is a strong possibility this is a counterfeit.

bulletReal checks use microprinting on the signature line. It may appear as a straight line to the eye, but is actually printing too small for even the best copiers to copy. Some stores have a powerful magnifying glass for closer inspections.

bulletIs the printing on the check shiny or dull? Shiny ink indicates the check was printed with toner used by a copier or laser printer. Real checks have dull printing. The special dull magnetic ink is required for the automated check sorting equipment banks use.

bulletAre the MICR numbers and the other printing on the check sharp or sloppy? Real checks will always be very sharp. Often counterfeiters use ink jet printers and the numbers may be smeared or bleed into the paper.

bulletIf the company uses a logo or design on the check is it sharp, or is it sloppy and jagged? Many times a counterfeiter will scan a company's logo from the phone book, coupons, sales ad, newspaper or somewhere else. When they try to print the graphic on the check it is often very jagged. Would an actual company have accepted such poor printing from the printers? Here's an example of what they may look like:




bulletLook for the name of the check printing company on the left border of the check. Well known printers such as Deluxe, Harland, Clarke American and others will often list their name parallel with the left edge design. Most counterfeiters never include this.

bulletMost real checks have a watermark on the back printed in white ink that will appear if the check is held at an angle. It usually says "ORIGINAL DOCUMENT" and won't reproduce on a copier.

bulletReal check paper will have printing on the back in gray ink. It will have the endorsement lines as well as the notation "DO NOT WRITE, STAMP OR SIGN BELOW THIS LINE - RESERVED FOR FINANCIAL INSTITUTION USE." There is usually a box describing the security features on the check as well. Counterfeit checks made with stationary paper won't have these, and the counterfeiter seldom prints them on the back of the check.

bulletLook at the MICR line. The bottom of the digits will always be ¼” from the bottom of the check if it is a real check. Counterfeiters rarely duplicate this accurately. Most counterfeiters print this line too high or too low from the bottom of the check. Often this is noticeable if you are aware to look for it.

bulletLook also at the memo line and signature line. It should be positioned about 1/8” above the MICR digits. Often there will be a much larger gap on counterfeit checks.

bulletMost real checks include a bank logo. Look for it. It is more than a company logo – it also serves as a security device. Very few counterfeiters attempt to use the logo – most just print the bank name. The ones who do use a logo usually print it poorly - the logo is jagged, smeared or the ink bleeds into the paper. A real bank logo on a real check will be very sharp.

bulletBe aware of what Federal Reserve District you are in. There are twelve different districts as shown below:

01 Massachusetts, Maine, New Hampshire, Connecticut, Vermont, Rhode Island
02 New York, New Jersey, Connecticut
03 Pennsylvania, Delaware, New Jersey
04 Ohio, Pennsylvania, Kentucky, West Virginia
05 Virginia, Maryland, North Carolina, Washington, D.C., South Carolina, West Virginia
06 Georgia, Alabama, Florida, Tennessee, Louisiana, Mississippi
07 Illinois, Michigan, Indiana, Iowa, Wisconsin
08 Missouri, Arkansas, Kentucky, Tennessee, Indiana, Illinois, Mississippi
09 Minnesota, Montana, North Dakota, South Dakota, Wisconsin, Michigan 
10 Missouri, Colorado, Oklahoma, Nebraska, Iowa, Wyoming, Kansas, New Mexico
11 Texas, Arizona, New Mexico, Louisiana
12 California, Oregon, Washington, Utah, Hawaii, Alaska, Idaho, Nevada, Arizona

The nine digit bank routing number is the routing code for the bank the check is drawn on. The first two numbers indicate which of the twelve Federal Reserve Districts the bank is located in. You will also see a variation of this known as a "Plus 20" number where the first two digits are increased by 20. An example for Texas would be the routing number would either begin with 11 or 31. The first four numbers of the routing number should also agree with the routing fraction printed in the upper right hand corner of the check.

Counterfeiters will often change the routing numbers on their counterfeit check to buy more float time so the check is routed to a distant, incorrect Reserve Bank. An example would be if the counterfeiter in Florida made a bogus payroll check supposedly drawn on a bank in Florida. The Florida bank's name is printed on the check, but the routing code he uses may send the check to California instead of Florida. Most clerks don't realize what these numbers do, and how they can be changed. Your clerks or managers should be aware if they take a check drawn on a bank in your home state it should begin with the correct Federal Reserve District number. 

 

Counterfeit checks are more frequent 
than ever before.

This type check paper is used in the majority 
of counterfeit checks being passed today.

Avoid accepting any checks resembling this.

Years ago such items as check safety paper were secure items, and not available over-the-counter. Times have changed and now this paper is readily available from most any office supply or computer store. They will often sell you or even give away the software used to create your own checks. They say this saves you money over having your checks printed. This is also a do-it-yourself kit for counterfeiters. The check paper will appear similar to this:

 


The checks may be blue, green, tan, or pink and possibly other colors. This check paper is loaded with many security features such as watermarks, void pantographs, padlock icon, microprinting, perforated edges, two color ink, etc. The companies have taken many steps to insure you have good check paper. 


The problem is they can't restrict what is printed on them.

It serves as a “counterfeit kit” for many fraud artists


The wording on the top may say something like:

THIS INSTRUMENT HAS A COLORED BACKGROUND, VOID PANTOGRAPH AND MICROPRINTING. THE REVERSE SIDE INCLUDES AN ARTIFICIAL WATERMARK.

THIS DOCUMENT HAS A COLORED BACKGROUND & MICROPRINTING. THE REVERSE SIDE OF THIS DOCUMENT HAS AN ARTIFICIAL WATERMARK.

THE FACE OF THIS DOCUMENT HAS A COLORED BACKGROUND ON WHITE PAPER. THE BACK OF THIS DOCUMENT CONTAINS AN ARTIFICIAL WATERMARK. HOLD AT AN ANGLE TO VIEW.

BE VERY SUSPICIOUS OF ANY CHECKS THAT HAVE A 
HEADING LIKE THIS


Also notice that this type of check paper uses an “alignment box” to help users position the printing on their paper.  It is positioned to align the bank routing number. It is usually light blue in color. It will appear like this:


REAL CHECKS NEVER USE THIS

 

While these tips may help you prevent being the next victim of counterfeit or stolen checks, one of the best defenses is common sense. Trust your intuitions. If something doesn't seem right it probably isn't.

Contact us at sales@checkconnection.biz for more information

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